Cypress Cross Privacy Policy

Effective Date: May 05, 2025

At Cypress Cross, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information in accordance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

1. Information We Collect

We may collect the following types of personal information:

  • Identifiers: Name, email address, phone number, and mailing address.

  • Commercial Information: Details about requested services or submitted leads.

  • Internet Activity: IP address and browsing behavior on our site.

  • Geolocation Data: General location inferred from IP address.

  • Professional Information: Business details such as licensing or insurance, if applicable.

  • Inferences: Preferences or interests derived from your activity on our site.

2. How We Collect Information

We collect personal information directly and indirectly through:

  • Form submissions (lead generation, contact forms)

  • Your interactions with our website

  • Customer support communications

  • Cookies and tracking technologies

3. Use of Personal Information

We use your personal information to:

  • Connect you with construction service providers

  • Provide customer service and respond to inquiries

  • Improve our website and services

  • Comply with legal obligations and enforce policies

We do not sell your personal information.

4. Sharing Personal Information

We may share your information with:

  • Service Providers: For web hosting, analytics, and business operations.

  • Construction Companies: When you request to be connected with providers.

  • Legal Authorities: As required by law.

All third parties are required to use your information only for agreed-upon purposes and protect it accordingly.

5. Your California Privacy Rights

If you are a California resident, you have the right to:

  • Know: Request the personal information we collect and how we use it.

  • Delete: Request deletion of your personal information.

  • Correct: Request corrections to inaccurate personal data.

  • Opt-Out: Opt-out of the sale or sharing of your personal data (we currently do not sell).

  • Limit Use: Restrict use of sensitive personal information, if collected.

To exercise any of these rights, please contact us:

We will verify your identity before fulfilling your request. You may also designate an authorized agent to submit requests on your behalf.

6. Cookies and Tracking

Our site uses cookies and similar technologies to enhance user experience and analyze traffic. You may disable cookies through your browser settings, though this may affect site functionality.

7. Data Retention

We retain your personal information as long as necessary for the purposes outlined in this policy or as required by law.

8. Security

We take reasonable and appropriate security measures to protect your data from unauthorized access or disclosure.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the effective date above and post the updated policy on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cypress Cross
San Diego, CA
Email: info@cypresscross.com
Phone:(619)356-1004